Signal Issues
1. If your usage environment is open, such as on a lawn, our product signal will generally remain stable, even when set to a maximum radius of 120 feet.
2. In environments with dense forests, tall trees, or extensive metal mesh and walls, our product may experience signal blind spots within a range of 80-120 feet, potentially leading to signal loss. However, this does not affect normal usage. By placing the transmitter strategically (away from these areas) and planning boundaries, these issues can be mitigated effectively.
3. Our product does not issue any punishment warnings when there is no signal, ensuring the safety of your dog. Please use it with confidence.
4. Temporary signal loss may occur due to occasional interference, but this does not impact product functionality.
5. The test mode is primarily for signal testing purposes. It emits a sound alert when the signal is lost. When using it normally for your dog, ensure it is switched to the working mode. This ensures that warnings and punishments are issued only when your dog crosses the boundary.
6. Occasionally, signal drift may occur due to interference, but rest assured, this is usually brief and momentary. Our built-in algorithms adjust boundaries appropriately in such cases, ensuring there are no erroneous warnings or punishments for your dog.
7. Even if the signal is poor in some areas within the fence, you can use it with confidence as long as the signal at the set boundary location is normal.
Exceeding the range of 10-120FT or encountering interferences like Wi-Fi can cause signal interruption. It's advised to test for signal stability before use.
Wireless devices such as Wi-Fi and Bluetooth can cause signal interference.
Strong electromagnetic fields, multipath effects, changes in weather, and physical barriers can affect the signal's strength and stability.
Warning Mode
During normal use, please switch to working mode. So please check if it's working mode. If not, please switch to it.
1. Test Mode: This mode is only for testing if the signal is normal. In case of signal loss, both the transmitter and the receiver will emit a beeping alert, which has nothing to do with the boundary you set.
2. Working Mode: Only when set to working mode will the pet receive a punishment warning if it crosses the boundary.
Ensure the device is in working mode. Warnings for crossing boundaries are only activated in this mode.
Verify the boundary settings to ensure they meet your requirements.
If the main unit is moved, the fence boundary will change accordingly, which might result in no warning being issued if the boundary is crossed.
Static stimulation is very safe, with intensity similar to a mild static stimulation, posing no harm to pets.
If you or your pet are sensitive to static stimulation, you can opt for the vibration mode, which does not include static warnings.
When there is no signal, the warning system will not be activated. This means that if the dog is in an area without a signal, it will not receive any alerts.
Test Mode & Work Mode
Test mode is used to assess signal stability in various environments, such as indoors or outdoors. Before setting up the fence, test mode should be used to determine the optimal distance where the signal is stable.
Test mode is primarily for checking signal stability and does not set up a fence boundary. During testing, the pet collar will only alert if the signal is lost. Before regular use, switch to working mode and set the fence boundary.
Test mode is designed to help you find the best location for your fence by checking for signal interference, allowing you to identify suitable areas for fence placement. Once switched to working mode, the fence function is activated to ensure your pet's safety.
Transmitter
The transmitter should be placed at the center of the fence for optimal coverage. Choose an open and clear area for placement, ensuring it's not too close to home appliances or other devices that could cause interference.
The main unit displays the straight-line distance, which may have a slight margin of error. Use test mode to accurately determine fence boundaries.
Transmitter is not waterproof. Please keep the main unit away from water.
Receiver Collar
This product is suitable for medium to large breeds of dogs, with neck size of 9 to 26 inches and weighing 20-110lbs.
This product can control up to three dogs per transmitter simultaneously. Additional collar receivers need to be purchased separately.
If you want to control 4 to 6 dogs, you will need to purchase a second transmitter.
It is recommended not to exceed 12 hours of continuous wear and to adjust the collar's position and tightness every 2 hours to prevent discomfort or pressure on the pet.
- Ensure the collar is properly fitted and avoid using it to lead or pull the pet.
- Regularly clean the pet's neck and the contact points of the collar.
- Monitor the pet's skin for any reactions. If discomfort occurs, stop using the collar until the area has healed.
This product is specifically designed for dogs due to their intelligence and adaptability. It is not recommended for use with cats or other livestock, as their behaviors and reactions may differ significantly from those of dogs.
The collar receiver is waterproof IPX7
Function
Yes, appropriate training is required for dogs before using the fence mode. Detailed training guidance can be found in the training manual we provide.
The forbidden zone mode operates on the dog's instinctual responses. When a dog approaches the forbidden zone, it triggers an alert, and typically, dogs will instinctively leave the area. Only minimal guidance is needed for this feature.
In fence mode, the dog receives a warning if it crosses the boundary. If it doesn't return, the intensity of the warning increases, with a maximum of two rounds of six alerts each, pausing for a minute in between. The warning stops once the dog returns inside the boundary.
In forbidden zone mode, entering the zone triggers a warning, working on the same principle as the fence mode.
Training, fence, and forbidden zone functions cannot be used simultaneously. Choose one feature based on your specific needs.
Battery
The main unit displays the battery levels of both the collar and itself. When the battery is low, there will be an alert, indicating that it's time to charge.
Use a 5V2A charger for charging. If you encounter difficulties, try replacing the charging cable or check again after charging for 2 hours. A charger with lower power output may cause slow charging.
When the main unit has no power, the collar will not function. However, the collar can still be used normally while the main unit is being charged.
Using a 5V2A charger, it takes about 6-7 hours to fully charge the main unit and 3-4 hours for the collar. It's recommended to charge when the battery is low to maintain battery life.
The usage duration depends on the frequency and mode of use. For instance, with continuous use of the fence test mode, both the main unit and the collar can last for about 20 hours.